Analysis of Flash Sales and Online Customer Reviews on the Purchasing Decisions of Customers of the Tokopedia Online Shop in Medan City

Authors

  • Aryani Sairun Management Study Program, Universitas Battuta

DOI:

https://doi.org/10.55927/modern.v4i4.142

Keywords:

Flash Sale, Online Customer Review, Purchase Decision

Abstract

This research aims to determine the effect of flash sales and online customer reviews on the purchasing decisions of customers at the Tokopedia online shop in Medan City. The research method is quantitative research using SPSS 27 software. This study uses multiple linear regression. The sample in this study consists of 96 respondents using a questionnaire. The research shows that flash sales and online customer reviews, both partially and simultaneously, have a positive and significant effect on the purchasing decisions of customers at the Tokopedia online shop in Medan City

References

Arestrias, A. P., & Wijanarko, A. A. (2021). Pengaruh Metode Flash Sale Terhadap Keputusan Pembelian Impulsif Konsumen Pada E-Commerce Shopee. Artikel Karya Ilmiah …. https://repository.paramadina.ac.id/340/.

Gallo, I., Townsend, C., & Alegre, I. (2019). Experiential Product Framing and Its Influence on The Creation of Consumer Reviews. Journal of Business Research, 98(January), 177– 190. https://doi.org/10.1016/j.jbusres.2019.01.007.

Hanaysha, J. R. (2022). Impact Of Social Media Marketing Features on Consumer’s Purchase Decision in The Fast-Food Industry: Brand Trust as a Mediator. International Journal of Information Management Data Insights, 2(2), 100102. https://doi.org/10.1016/j.jjimei.2022.100102.

Kedaton, M. S., Purwanto, H. (2022). Pengaruh Promosi Flash Sale Dan EWom Terhadap Keputusan Pembelian Melalui Minat Beli Sebagai Variabel Intervening Pada Pengguna Aplikasi Shopee (Studi …. SIMBA: Seminar Inovasi …. http://prosiding.unipma.ac.id/index.php/SIMBA/article/view/3563.

Marpaung, I. (2022). Pengaruh Iklan, Sistem Cod, Dan Promo Gratis Ongkir Terhadap Keputusan Pembelian Pada Tiktokshop (Studi Kasus Pada Mahasiswa Uin Sumatera Utara). Jurnal Ilmiah Manajemen Bisnis Dan Inovasi UNSRAT, Vol. 9(3), hlm. 1477- 1491.

Owen De Pinto Simanjuntak. (2022). Pengaruh Flash Sale Promotion Dan Discount Terhadap Online Impulsive Buying (Studi Pada Mahasiswa Pengguna Shopee Di Universitas Sari Mutiara Indonesia). Jurnal Ekonomi Dan Bisnis, 9(2), 383–387.

Sarmis, N. (2020). Pengaruh Online Customer Review dan Online Customer Rating Terhadap Kepercayaan dan Minat Pembelian Konsumen Pada Desa Sialang Jaya. Jurnal Ilmiah CanoEkonomos, 9(1), 81–84.

Sianipar, F. A. H., & Yoestini, E. (2021). Analisis Pengaruh Customer Review Dan Customer Rating Terhadap Keputusan Pembelian Produk di Online Marketplace (Studi Pada Mahasiswa Pengguna Tokopedia Di Kota Semarang). Diponegoro Journal of Management, 10(3), 1–109. http://ejournal-s1.undip.ac.id/index.php/dbr.

Suryani, Mufid & Erlin Beliya Syahputri. (2022). Pengaruh Harga dan Online Customer Review Terhadap Keputusan Pembelian di E-Commerce Sociolla Pada Masa Pandemi Covid-19. Formosa Journal of Multidisciplinary Research, 1(1), 49– 74. https://doi.org/10.55927/fjmr.v1i1.416.

Zhang, M. (2018). Why And How Do Branders Sell New Product on Flash Sale Platforms. European Journal of Operational Research. https://doi.org/10.1016/j.ejor.2018.02.051.

Downloads

Published

2025-09-11

Issue

Section

Articles